Methods of Payment: We accept cash, cheque & e-transfer payments (credit card payments not currently accepted)

Deposits: For in house pet sitting visits for more than 3 days, VPC requires a 50% deposit upfront

Cancellations: VPC requires 24 hours notice for cancellations of pre-arranged bookings

Refunds: VPC has a no refund policy, where a client has booked in for a in house pet sitting for more than 7 days where a deposit has been made. VPC may however at their discretion apply the deposit as a credit for a future booking for up to 90 days from when the initial booking was made.

Vaccinations: VPC requires all dogs to be current with their vaccinations (Rabies, Bordatella and DHPP)

Vancouver Pet Care is committed to making your beloved pet(s) feel as comfortable, loved and cared for while you are on vacation, at work or just when you need some extra help.

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